If you have purchased or are looking to purchase one of the following, please be aware that should you have a change of heart, they WILL NOT eligible for a refund, exchange OR store credit. ITEMS NOT ELIGIBLE FOR A REFUND, EXCHANGE OR STORE CREDIT If you do not wish to accept either of these options (partial refund/replacement), it will be deemed as a change of mind and in which case you will receive a store credit as per our change of mind policy above. Should this occur, please reach out to our customer service team within 7 days of receiving your item with images and details and they will get back to you with the particulars of the process to follow. If you have received your order and have noticed minor cosmetic damages to the product, you may be subject to a partial refund or replacement. For certain items, there will be a restocking fee of 20%. ![]() No refunds will be offered unless required by law.Ī credit note/refund will be provided for the item price less shipping costs (if applicable). By lodging a return due to a change of mind, you are also accepting that the cost of delivery to return your order to us will be at your own expense. Please note that the store credit OR exchange will be to the value of your purchase price LESS the original freight costs. internal packaging, hardware, instructions) Your product/s are unused and in original packaging (please see below for guidelines). ![]() You reach out to our customer service team within 7 days of receiving your order.If you have received your order and for whatever reason are unhappy with your choice, you will be eligible for a store credit OR exchange, providing you meet the following criteria: No refunds will be offered unless required by law. If you have a change of heart before the delivery of your order, please reach out to our customer service team for a full store credit. Please see below our policies regarding Returns including exchange and change of mind Cancellation and Faulty items including manufacturers warranty. We reserve the right to not offer a refund. We understand that you would like to shop with confidence at Baby Direct. ![]() Furniture - Some items are made to order and can take up to 12 weeks to arrive to us if the supplier is out of stock. If this is the case we will try our best to keep you informed of how your order is processing. Suppliers can also run out of stock and sometimes this causes unexpected further delays. If your item is out of stock we will contact you via email advising you the next working day. If in stock, your order will be dispatched and delivered within 3-10 working days, depending on your location. We do not have stock levels on our website and when you place your order it may be in or out of stock. Available in four stylish colours, this change table is an elegant solution that will suit any nursery.ĥ-10 Working Days (If in Stock) or up to 30 Working Days (if out of stock),Pick up is Welcome from our shop located in Ringwood, VICTORIA Sleek, sturdy and compact, the Pax Plus Change Table is easy to set up, pack up and store away.
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